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A better choice starts here

CRM & sales

Keep track of customer relationships

What to check

  • Choose a pipeline that matches your actual sales process.
  • Include users, automation and migration in the cost.

16 products

Alphabetical A–Z

Bitrix24

CRM & sales

Bitrix24 combines CRM, tasks, projects and collaboration in one business environment. Its official site describes cloud and self-managed deployment plus a permanent free cloud plan, with available capabilities and capacity differing by version.

Free option availableCRM and customer follow-up
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Brevo

Email & marketing

Brevo offers email campaigns, transactional messages and marketing automation from one platform. Its official documentation describes a free foundation and additional subscriptions or credits for higher volumes and more features.

Free option availableEmail campaigns with a visual editor
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Capsule

CRM & sales

Capsule combines contact management and sales pipelines with tasks, projects and reporting. Its official site also describes workflows and mobile access, allowing a small team to investigate how a won opportunity turns into work for the same customer.

Free plan not establishedContacts and customer history
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Close

CRM & sales

Close brings customer management, sales opportunities and communication by phone, email and SMS together in a sales CRM. Its official product page also describes workflows and reporting, allowing a team to assess customer contact and sales activity progress in the same workspace.

Free plan not establishedContacts and sales pipelines
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Crisp

Customer support

Crisp combines a shared inbox with website chat, other communication channels and a knowledge base. Its product page also describes customer records, analytics and AI workflows, allowing you to investigate how a small support team keeps conversations and context together.

Free plan not establishedShared multichannel inbox
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Dolibarr

Business management & ERP

Dolibarr is modular open-source ERP and CRM software supporting customer management, sales, invoicing and inventory. Its official site describes both locally administered and hosted installations, allowing you to select business functions instead of using every component at once.

Free option availableContacts and sales opportunities
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Freshsales

CRM & sales

Freshsales is a sales CRM with customer overviews, visual sales processes and automation for recurring tasks. Its official page also describes Freddy AI for leads, opportunities and email assistance; the actual assistance available needs checking for each plan.

Free plan not establishedUnified customer overview
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HubSpot CRM

CRM & sales

HubSpot CRM brings contact details, communication history, sales opportunities and activities into a shared customer environment. It offers a free CRM foundation with the option to add paid features from the wider platform later.

Free option availableContact management with communication history
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Keap

CRM & sales

Keap connects customer management with sales and marketing automation for small businesses. Its official product page describes forms, email follow-up, appointments and invoices, allowing you to investigate how an initial inquiry becomes a customer appointment and ongoing service.

Free plan not establishedCRM with customer records
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Klaviyo

Email & marketing

Klaviyo connects customer profiles and behavioural data to email campaigns, segments and automated messages. The platform is closely linked to ecommerce data and also offers reporting and additional marketing and service features.

Free option availableCustomer profiles and segmentation
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Odoo

Business management & ERP

Odoo is a collection of business web applications that can be used separately or as an integrated ERP system. Its official source repository describes CRM, sales, warehouse management, projects and accounting; this profile relies on that open-source reference and does not assess a commercial cloud package.

Free plan not establishedCRM and sales processes
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Pipedrive

CRM & sales

Pipedrive organises sales opportunities in a visual pipeline with activities and contact history. The platform also offers reporting, email connections and automation, with available features varying by subscription.

Free plan not establishedCustomisable sales stages
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Salesforce Sales Cloud supports sales processes that bring customer records, opportunities and analytics together. The product family includes extensions for sales activities, forecasting, partner processes and connections to other Salesforce services.

Free plan not establishedManage customer and sales data
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tawk.to

Customer support

tawk.to provides website live chat with a shared inbox and a knowledge base. Its official site presents the chat software as permanently free and also describes CRM features, allowing a small team to assess visitor questions and related customer information together.

Free option availableWebsite live chat widget
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Teamleader Focus

CRM & sales

Teamleader Focus connects customer records, quotes, projects, time tracking and invoices in one environment. It focuses on the transition from a sales opportunity to completed work and then a customer invoice.

Free plan not establishedCentral customer records
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Zoho CRM

CRM & sales

Zoho CRM combines sales data with customisable workflows, team spaces and reporting. The platform also offers workflow automation and the Zia assistant, whose availability should be checked for each edition.

Free option availableTeam spaces for collaboration
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